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Refund Policy

Effective Date: [3/1/2025]

At Vines & Branches Homestead, we strive to provide high-quality herbal products and excellent customer service. If you are not completely satisfied with your purchase, we are happy to accept returns under the following conditions:

Returns & Refunds

  • We accept returns within 7 days of the purchase date.

  • Items must be unused, unopened, and in their original packaging to qualify for a return.

  • Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot guarantee receipt of your returned item.

How to Initiate a Return

  1. Contact Us – Email us at Anna@VinesAndBranchesHomestead.com with your order number and reason for return.

  2. Ship Your Return – Once approved, send the product back to the provided return address.

  3. Receive Your Refund – Upon receiving and inspecting the return, we will issue a refund to your original payment method within 7-10 business days. Shipping fees are non-refundable.

Non-Returnable Items

  • Perishable goods (such as fresh herbs or tea blends once opened)

  • Digital products and downloadable content

  • Gift cards and promotional items

If you have any questions, feel free to contact us at [Your Email].

Thank you for supporting Vines & Branches Homestead

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