Refund Policy
Effective Date: [3/1/2025]
At Vines & Branches Homestead, we strive to provide high-quality herbal products and excellent customer service. If you are not completely satisfied with your purchase, we are happy to accept returns under the following conditions:
Returns & Refunds
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We accept returns within 7 days of the purchase date.
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Items must be unused, unopened, and in their original packaging to qualify for a return.
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Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot guarantee receipt of your returned item.
How to Initiate a Return
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Contact Us – Email us at Anna@VinesAndBranchesHomestead.com with your order number and reason for return.
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Ship Your Return – Once approved, send the product back to the provided return address.
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Receive Your Refund – Upon receiving and inspecting the return, we will issue a refund to your original payment method within 7-10 business days. Shipping fees are non-refundable.
Non-Returnable Items
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Perishable goods (such as fresh herbs or tea blends once opened)
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Digital products and downloadable content
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Gift cards and promotional items
If you have any questions, feel free to contact us at [Your Email].
Thank you for supporting Vines & Branches Homestead